Reference

What You Agree to When You Use tk698

These terms set out the rules that apply when you open an account, deposit funds via bKash, Nagad, or Rocket, and access any part of the tk698 platform.

Account eligibility appliesLocal law governs accessWallet use coveredChanges notified in-appApplies to all devices
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tk698 What You Agree to When You Use tk698
HOW WE OPERATE

How We Handle Your Account Under These Terms

Your account security, data handling, and wallet verification are all governed by these terms. We do not share your registered bKash, Nagad, or Rocket wallet details with third parties outside the payment processing required to complete your transaction. Here is how we approach the key areas.

Data Retention

We keep account and transaction records in line with the retention periods set out in our privacy policy. You can request a copy of your data through the in-app Help section.

Account Security

Your login is protected by OTP verification to your registered mobile number. Never share your OTP with anyone — tk698 support will never ask for it.

Wallet Verification

Before your first withdrawal, we match the destination wallet — bKash, Nagad, or Rocket — to the number registered on your account. This step protects your funds.

Requesting Changes

To update your registered wallet or contact detail, raise a request via Live Chat or email. We verify identity before any account detail is changed.

TERMS CONTACT

Reach Us About These Terms

If any part of these terms is unclear, or if you want to raise a concern about how they apply to your account, our support team can help. You can contact us through the channels below. Have your registered mobile number ready — it speeds up account verification on our end.

Live Chat Start a chat session directly from the platform. Our support team can clarify how specific terms apply to your account or wallet transaction.
Email Support Send a written query about these terms to our support address. Include your account username and the clause you are asking about for a faster reply.
In-App Help Use the Help section inside your tk698 account on mobile or browser to find answers and submit a terms-related request without leaving the app.

Common Questions About These Terms

These answers cover the questions we hear most often about how these terms work in practice for accounts funded through bKash, Nagad, and Rocket in Bangladesh.

Access and eligibility depend on your local law and eligible region. These terms apply to your account regardless of your city, but local legal restrictions are your responsibility to check.

Deposits must come from a wallet registered in your own name. Using another person's bKash, Nagad, or Rocket wallet breaches these terms and may result in your account being suspended.

No. One account per person is a firm rule under these terms. Duplicate accounts may be closed and any balance held pending a review, in line with our fraud prevention process.

We notify you through the app or to your registered contact detail before material changes take effect. Continuing to use your account after that point counts as acceptance of the updated terms.

Submit a data request through the in-app Help section or via email support. We will verify your identity first and respond in line with the retention periods in our privacy policy.

Contact Live Chat straight away. We can freeze your account immediately to prevent further access while we investigate. Your registered mobile OTP is the first line of defence — keep it private.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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